At club999, your privacy is our top priority. This page explains in detail how your personal information is collected, stored, used, and kept secure.
Your Privacy Matters: By using the club999 platform, you are agreeing to this Privacy Policy. Please read it carefully in full.
Club999 (https://club999.co) is a trusted online gaming and Sports Betting platform for users in Bangladesh and beyond. We understand that when you share your information with us, you are placing your trust in us — and protecting that trust is our responsibility.
This privacy policy explains how club999 collects your personal information, the purposes for which it is used, how long it is retained, and with whom it may be shared. This policy applies to the club999 website, mobile app, and all digital services.
We follow international data protection standards and treat your privacy as our highest priority. club999's privacy policy is written transparently so you can easily understand what happens with your information.
Club999 collects your information in several ways. Details are outlined below:
a) Information you provide directly:
b) Automatically collected information:
c) Information received from third parties:
| Data Type | Purpose | Required? |
|---|---|---|
| Name & date of birth | Identity Verification & Age Confirmation | Yes |
| Mobile number | Account Security & OTP | Yes |
| Email Address | Communications & Notifications | Yes |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| NID/Passport | KYC Verification | When Required |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
Club999 uses your personal information only for specific, legitimate purposes. We never use your data unnecessarily or sell it to third parties.
club999 never sells your personal data to advertisers or marketing agencies. Your data belongs to you.
Club999 retains your personal data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.
After the retention period expires, your data is securely deleted or anonymized so you can no longer be identified. All data is stored on internationally certified encrypted servers.
Club999 may share your information only in limited circumstances and exclusively with trusted partners. We never sell your data.
All third-party partners are contractually obligated to meet club999's privacy standards and may not use your information for their own purposes.
The club999 website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
Under club999's Privacy Policy, you have several important rights regarding your personal data:
To exercise these rights, email us at support@club999.co or contact our Help Center. We will respond within 30 days of receiving your request.
Club999 strictly prohibits the use of its platform by anyone under 18. Age verification is mandatory at registration, and additional documentation may be requested in suspicious cases.
If evidence of underage membership is found, the account will be immediately suspended and all associated data deleted.
Club999 applies industry-leading technical and organizational measures to protect your data. Our security layers include:
However, no online system is 100% secure. Keep your password confidential and never share it with anyone.
Club999 may update this Privacy Policy as needed. For significant changes, we will notify you through the following means:
Continued use of club999 after any changes takes effect will be considered your acceptance of the updated Privacy Policy. We recommend checking this page regularly.
For any privacy-related questions, requests, or complaints, please contact us:
We take all privacy requests seriously and respond in writing within 30 days.
You have full control over your personal data on club999.
You can request to view what personal information we hold about you at any time.
Request corrections to any inaccurate or outdated information — we'll act promptly.
You may request the permanent deletion of your data beyond what is required by law.
Request that we stop using your data for a specific purpose.
You can download your data in a machine-readable format (JSON/CSV).
You may object to marketing messages or profiling at any time.
We don't just make promises — we keep your data secure at every step.
Every transaction and login is protected with industry-grade SSL encryption. No third party can access your data.
OTP verification is required at every login. Even if someone knows your password, they cannot access your account.
All stored data is kept in encrypted format. Even with server access, no one can read your information.
Only authorized and trained staff can access the information they need. Every access is logged.
Third-party cybersecurity experts regularly audit the club999 platform for security vulnerabilities.
In the event of a data breach, all affected users will be notified within 72 hours.
Your privacy and security at club999 are our top priority. Register with confidence and enjoy the best gaming experience in Bangladesh.